Stories, notes, and guides on Warranty.
Warranty in Singapore is one of the most misunderstood parts of car ownership, and dealers sometimes use that confusion to push owners into dealer-only servicing. The articles under this topic cover the questions Singapore drivers ask us most: what your manufacturer warranty actually covers, what BEO under LTA protects when you service outside the dealer, the difference between a warranty claim and a goodwill repair, and how to handle a dealer who refuses warranty work after independent servicing. We also cover the paperwork side, like what counts as a proper service record, why digital records matter at trade-in or claim, and the parts standards a non-dealer workshop must use to keep the warranty intact. If a dealer or salesperson has told you that any servicing outside their workshop voids the warranty, the posts below explain what the regulation actually says. The Block Exemption Order is one of the most consumer-protective parts of the LTA framework, and Singapore drivers should know how to use it. We keep BEO-compliant digital service records as standard. Contact us at Autobay @ Kaki Bukit, #02-61 for servicing that protects your warranty for the full COE lifespan.