Terms of Service

Terms of Service

Last updated: 14 April 2026

These Terms of Service (“Terms”) govern your use of the website, services, and facilities provided by The Right Workshop Pte Ltd (“we”, “us”, or “our”), a company registered in Singapore with our workshop located at 1 Kaki Bukit Avenue 6 #02-61, Autobay @ Kaki Bukit, Singapore 417883.

By booking a service, dropping off your vehicle, or using this website, you agree to these Terms.

1. Services We Provide

The Right Workshop provides automotive repair, maintenance, inspection, diagnostic, bodywork and accident claims services for passenger vehicles in Singapore. All services are subject to availability, the condition of your vehicle, and agreement on scope and pricing.

2. Bookings and Appointments

Bookings can be made through our website, WhatsApp, phone or walk-in. Appointments are held as best-effort slots. We may reschedule in case of unforeseen workshop circumstances, emergency accident repairs or parts delays, and will communicate any changes promptly.

3. Quotations and Pricing

All service quotations are provided in good faith based on the information available at the time of assessment. Additional issues discovered during the course of work may require a revised quote, which will be communicated to you before additional work begins.

Prices are quoted in Singapore Dollars (SGD) and inclusive of GST unless otherwise stated. Payment is due upon collection of the vehicle.

4. Authorisation of Work

By leaving your vehicle at our workshop, you authorise us to carry out the services agreed to in the written quotation. Additional work requires separate written or verbal authorisation.

5. Warranty

We provide warranty on selected repairs for a defined period as stated at the time of service. Warranty covers workmanship and parts installed by us. It does not cover:

Specific warranty terms for your repair will be noted on your invoice.

6. Vehicle Storage

Vehicles left at our workshop are stored at the owner’s risk. While we take reasonable precautions to secure the premises, we are not liable for loss or damage caused by events beyond our control, including theft, fire, flood or vandalism. Owners are encouraged to remove valuables before leaving their vehicle.

Vehicles not collected within 14 days of service completion may incur storage fees, which will be communicated to the owner.

7. Parts and Materials

We use OEM, OEM-equivalent, or quality aftermarket parts depending on availability, customer preference and the work involved. The choice of parts will be discussed with you prior to work. Used or reconditioned parts are only fitted with your explicit consent.

8. Accident Claims

For accident claims and insurance repairs, we liaise with your chosen insurer on your behalf. Approval of claims is at the insurer’s discretion and outside our control. You remain responsible for any excess, co-payment or amounts not covered by your policy.

9. Liability

We will perform all services with reasonable care and skill. Our liability is limited to the cost of the work performed and does not extend to consequential loss, loss of use, loss of income, or loss of profits. Nothing in these Terms excludes liability for death, personal injury or fraudulent misrepresentation.

10. Intellectual Property

All content on this website, including text, images, logos and branding, is the property of The Right Workshop Pte Ltd and may not be reproduced without written permission.

11. Governing Law

These Terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page, with the “Last updated” date at the top. Continued use of our services constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Note for Ed: Have a lawyer review this before publishing. This is a sensible starter template but should be reviewed for your specific circumstances.